May 3, 2014

Computer fix-its is phone scam


Your computer is sending out ‘distress’ signals.

Your computer has a problem and Windows can fix it online.

These are some of the formats of the latest phone scam that has befallen Laurel County residents this week.

According to the Laurel County Sheriff’s Office, a resident received a call on Wednesday from someone identifying himself as a representative of Windows. The caller told the resident that a problem with their computer had been detected, but could be fixed online. The caller then asked for a credit card number that they could hook up to the computer. That process reportedly would update and fix all the problems.

The resident complied with the request, but later received another call that the credit card number given was not valid and asked for banking information.

A similar call was received by another resident, although this caller said the computer was sending out ‘distress signals.’ The caller instructed the resident to go to the computer and follow his directions.

The sheriff’s office warns that both these incidents are phone scams. Residents are urged to not answer the phone when these calls are received and never to give out personal information to an unknown caller. No credit card or bank account information should be given out.

Anyone receiving such phone calls should report this to local law enforcement.

The investigation into these phone scams are being continued by Sgt. E. R. Rudder.

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